Help · Status & SLA
Status & SLA
Uptime targets, incident process and service-level commitments.
3 articles
Service uptime
Our uptime target, what we measure and historical context.
Updated 2026-05-11
How we handle incidents
What happens when something breaks and how we communicate.
Updated 2026-05-11
Service-level targets
Uptime, support response and incident communication commitments.
Updated 2026-10-09